Novel Customer Review Analysis System Based On Balanced Deep Review And Rating Differences In User Preference. International Journal of Information Technology and Computer Engineering, [S. l.], v. 13, n. 2s, p. 457–467, 2025. DOI: 10.62647/IJITCE2025V13I2sPP457-467. Disponível em: https://ijitce.org/index.php/ijitce/article/view/1342. Acesso em: 7 dec. 2025.