PREDICT, PLAN, PERFORM: HARNESSING GENERATIVE AI FOR TRANSFORMING IT OPERATIONS MANAGEMENT. International Journal of Information Technology and Computer Engineering, [S. l.], v. 13, n. 1, p. 52–58, 2025. Disponível em: https://ijitce.org/index.php/ijitce/article/view/845. Acesso em: 14 oct. 2025.