E MEMU CARD SYSTEM IN INTELLIGENT E RESTAURANTS IN SMART CITIES

Abstract

In today’s technologically advanced era, various industries, including the restaurant
sector, have adopted modern information and communication technologies to enhance
user experiences. Restaurant owners have integrated devices such as PDAs, wireless
LANs, and multi-touch screens to improve the dining experience. This paper
addresses the limitations of traditional paper-based and PDA-based food ordering
systems, proposing a low-cost, touch-screen-based Restaurant Management System
using an Android smartphone or tablet as an alternative solution. The system involves
a tablet or smartphone at the customer’s table, equipped with an Android application
that provides all menu details. The customer device and kitchen display connect
through Wi-Fi, allowing orders placed by customers to be instantly sent to the kitchen.
This wireless application is user-friendly, improves restaurant efficiency, reduces
human errors, saves time, and enables customer feedback. The proposed system
overcomes the drawbacks of earlier automated food ordering systems and proves to be
cost-effective, requiring only a one-time investment in hardware.